CX Series Summit & Awards

"Empowering Conversations, Shaping Futures."

Thursday, 14th March 2024

08:30 AM TO 05:30 PM

Holiday Inn Mumbai International Airport, an IHG Hotel

OUR PARTNERS

Human conversations are complex, filled with inside jokes, cultural references, and quick exchanges. People effortlessly understand and respond to each other. For machines to have good conversations with humans, their responses need to be fast, smart, and sound natural. Real Conversational AI goes beyond simple rules. It understands context, analyzes text and speech, figures out what the user wants, and even considers their preferences. Using technology like natural language processing, automatic speech recognition, and advanced learning, Conversational AI can talk like a human, understanding context and giving smart answers. 

Nowadays, AI chatbots can chat so well that people feel like they’re talking to a person. This Conversational AI is crucial for brands that want to make customers happy. It lets brands talk to customers in ways they like and gives them quick, personalized experiences—better than the old-fashioned methods. 

CX Strategy and Conversational AI Summit & Awards 2024″ is our 1 day event where experts, chatbot creators, and AI tech providers come together. They talk about the latest trends, future ideas, rules, and changes in Conversational AI. It’s a chance for everyone to learn and work together. 

Why Choose us: Apart from providing a platform to discuss the evolution of Coversational AI and what the future of Artificial intelligence looks like, we also invite innovative solution providers to showcase their products and help us understand how their technology can help in solving various issues faced by the businesses. With cross – industrial networking and detail oriented case studies, our conferences are memorable experiences to take home for both speakers and attendees.

INDUSTRIES FOCUS

Banking & Financial Services

Retail & eCommerce

Automotive

Education & technology

Pharma & Healthcare

Telecommunication

Consultancy

Internet

Hospitality

Transportation & Logistics

WHY ATTEND?

Overview

Pivotal event in a customer-centric world Beckons professionals and organizations to a transformative experience

Speakers

Stellar lineup of industry leaders and CX experts Real-world insights distilled from navigating the ever-evolving CX landscape Promise actionable strategies transcending the ordinary

Networking

Networking at the forefront, providing a unique platform for collaboration and idea exchange

Awards Ceremony

Exclusive ceremony celebrating industry leaders for CX and Conversational AI achievements Moment of celebration and inspiration

Personal and Professional Growth:

Engaging with industry leaders and experts can inspire new ideas, strategies, and perspectives, fostering your personal and professional growth.

Panel Discussions

Interactive discussions fostering collaborative learning on current trends and the future of CX

Partner Showcase

Practical dimension with cutting-edge tools and solutions in the CX and Conversational AI space First-hand exposure to innovation

Essence of the Event

Not just an event, but an essential opportunity to shape the future of customer experience.

Counting down

Quickly book a seat for yourself, time is moving fast ahead.

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AWARDS

Individual Categories

CX Leader of the Year

Awards

Innovator in Conversational AI

Awards

Customer Service Champion

Awards

Digital Transformation Visionary

Awards

CX Technology Trailblazer

Awards

Diversity and Inclusion Advocate

Awards

AWARDS

Organisation Categories

Best Overall Customer Experience Strategy

Awards

Excellence in Conversational AI Implementation

Awards

Omnichannel Excellence Award

Awards

Customer-Centric Technology Company of the Year

Awards

Outstanding Customer Service Team

Awards

Innovative Use of Customer Feedback

Awards

CX Transformation Success Award

Awards

PRICING

1st EARLY BIRD

Valid Till 14th Jan 2024
₹10000
Full Conference
(All prices exclude 18% GST!)

2nd EARLY BIRD

Valid Till 14th Feb 2024
₹12500
Full Conference
(All prices exclude 18% GST!)

STANDARD RATE

Valid Till 14th March 2024
₹15000
Full Conference
(All prices exclude 18% GST!)

AWARDS NOMINATION

Valid Till 10th March 2024
₹5000
(All prices exclude 18% GST!)

Why you should sponsor?

Why to sponsor our event: Sponsoring our upcoming CX Strategy & Conversational AI Summit & Awards provides a unique opportunity to elevate your brand and engage with a targeted audience. Here are compelling reasons to consider sponsorship:

Exposure to Industry Leaders:

Showcase your brand to key decision-makers, industry leaders, and professionals in the CX and AI space. Benefit from valuable exposure to a highly influential audience.

Networking Opportunities:

Gain access to exclusive networking opportunities with top executives, thought leaders, and professionals. Forge meaningful connections that can lead to future collaborations and business partnerships.

Brand Visibility:

Maximize your brand visibility through event promotions, online platforms, and during the summit itself. Position your brand as a leader in the CX and Conversational AI space.

Thought Leadership:

Demonstrate your expertise by participating in panel discussions, workshops, or keynote sessions. Establish your company as a thought leader in the industry, fostering trust and credibility among attendees.

Targeted Marketing:

Benefit from targeted marketing efforts focused on reaching a niche audience interested in CX strategies and Conversational AI. Enhance your marketing ROI by connecting with a highly relevant and engaged demographic.

Showcasing Innovations:

Highlight your latest products, services, and innovations to a captivated audience. Use the platform to unveil advancements and solutions that set your company apart from competitors.

Recognition and Awards:

Gain recognition through potential award categories. Showcase your achievements and contributions to the CX and Conversational AI landscape, enhancing your industry standing.

Customized Sponsorship Packages:

Tailor your sponsorship to meet specific marketing goals and budget constraints. We offer flexible packages that ensure your brand receives the visibility and recognition it deserves.

Lead Generation:

Leverage the event for lead generation by connecting with potential clients, partners, and collaborators. Capture valuable leads that can contribute to your business growth.

Community Engagement:

Align your brand with a community of like-minded professionals and organizations. Participate in discussions, share insights, and contribute to the growth of the CX and AI community.

GLIMPSE

From last year