CX Series Summit & Awards

Speakers

Everything you need to know about our events.

A

Dipu KV

Senior President - Head Operations & Customer Service
Bajaj Allianz General Insurance

B

Vijaybahu Joshi

AVP - Head of Experience Design
Reliance Jio India

C

Nitin Jain

Head of Customer Experience (CS&L and Sales) for India & MiddleEast and Africa Mondelez International

D

Manish Shah

Vice President - Digital Customer Experience (DCX)
Capgemini

E

Sweety John

Director Quality International Business Units
Teleperformance

F

Mihir Deshpande

Director - Corporate Strategy, Marketing, Digital Business
Thermo Fisher Scientific

G

Vivek Zakarde

Leader- Data Services (Data Engineering Data Science, Business Intelligence, AI, ML) IKS Health

H

Shivangi Kamath

Head Process Excellence Bajaj Allianz Life Insurance

I

Seshnarayan Balduwa

Deputy Director - Call Center Operations
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

J

Gurvinderjit Samra

Chief Business Officer
Tata CLiQ

K

Joseph Varkey

Lead Customer Experience Raymond Limited

L

Dharmender Narang

Senior Vice President
IIFL

M

Vaibhav Rao

Regional Director Patient and Healthcare Experience Lead (CX) Asia
Pfizer

N

Taj Anwar

Vice President- National CS Operational, Head - Back Office
Vodafone Idea Ltd.

O

Deepak Sharma

Chief Product Officer Pepperfry

P

Raghavendran R

Lead - Partner Sales Engineer
Freshworks

Q

Yash Paleja

Sr. VP - Head of Operations Broker Network (4B Networks Pvt. Ltd.)

R

Suraj Shetty

Head of Customer Experience & Learning Development
Ring

S

Aarohi Shetty

Regional Sales Manager - West
Freshworks

T

Bhanu Pratap Singh

Director of Engineering & COO
Tubelight Communications Ltd