Sponsors
Learn more about our sponsors.
Our Partners
Gold Partner
Freshworks is a global Saas-based software solutions provider that helps enable businesses to get the best out of their software. Originally headquartered in Chennai, India, Freshworks is currently listed on Nasdaq with its headquarters in San Mateo, California, United States. Freshworks makes it fast and easy for businesses to delight their customers and employees. Freshworks does this by taking a fresh approach to building and delivering software-as-a-service that's affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.
Silver Partner
Tubelight Communications Ltd. Tubelight Communications Ltd empowers brands to enrich their customer experience, through its Omni Channel communication platform. The Customer Engagement Platform enables brands to reach-out and engage with their customers and enhance their customer communication experiences by integrating wide range of channels such as A2P SMS Services, both Domestic and International, entire suite of voice services, email and as well as IP messaging services like RCS, WhatsApp, Voice, Viber, SMS and more. Powered by Conversational AI using built in ML/NLP, the platform enables enterprises to optimize omnichannel strategies and automation for better customer engagement and outcomes. Starting as an A2P SMS service provider, the company has, over the decade, evolved into a full stack cloud communication platform drawing its inspiration, from the extensive experience with enterprise customers across verticals and the ever-changing communication landscape. Our Enterprise grade, Scalable & Secure platform, equips businesses to deliver a rich customer experience, by integrating any or all communication channel into their communication workflows or mobile applications through programmable APIs or through our feature rich, user friendly interface. Well established in India, Tubelight Communications is steadily expanding its international footprints through its offices in International markets through strategic tie ups with global players for creating robust and future proof communications infrastructure.
Silver Partner
A first-generation entrepreneur in his family, Kapil Sharma is a professional and seasoned leader with over 16+ years of experience in industries ranging from Energy, Industrial Automation, Travel Tech and ITeS/BPM. Kapil started his entrepreneurial journey with FiveS Digital in 2015, prior to which he played key roles with organisations like Secure Meters and Honeywell India, accomplishing various roles from Technologist to Pre-Sales, Marketing to Product Management. He has been instrumental in scaling the organisation from 150 to 4000+ people. Kapil loves to solve problem and talk about various latest technologies like Artificial Intelligence, Machine Learning, IoT, Electric Vehicles, Autonomous Vehicles, Computer Vision etc. He is also the architect behind the IP from FiveS Digital CXFirstTM which is FiveS' Agent Assist platform putting Customer First approach.
Associate Partner
Trejhara is a group company of Aurionpro Solutions Limited. It is a public listed technology products and solutions provider that helps enterprises accelerate digital innovation, securely and efficiently. Aurionpro employs more than 1,370+ domain and technology experts across Europe, Middle East, Asia, Africa, and North America. Aurionpro has been consistently recognized amongst the top 100 technology solutions providers. Our products are focused to help organizations accelerate their digital footprint and customer experience through interactive presentation with online/offline analytical capabilities. Interact Suite – Our award-winning customer communication & experience management product suite is an innovative platform in the digitization domain. It provides a comprehensive, interactive, personalized communication experience including analytics and customized audio-video communication across multiple channels. The solution can be used to create and curate various forms of communications such as: Bills – Enterprise & Retail (Post-paid, Pre-paid), DTH, Broadband & IPTV Welcome or Customer Onboarding Kit Analytics and Expense Management for Enterprises Customers and Partners Multi-contract bills for Enterprise Customers Regulatory & Compliance Documents Self Service – KYC Forms, Address Change, Request for Duplicate/New Sim and Payments Alerts and Notifications (SMS, Whatsapp, Social media & Email) Interactive Visual Targeted Advertising & Marketing Multilingual Communications Personlized Advisory and Recommendations for plans/subscriptions These communications are delivered through multiple channels i.e. email, web, mobile, Whatsapp, print, kiosk and social media. This communication design is used to reach out to enterprise and retail customers, partners, dealers, agents and employees. Below are some of the benefits of using Interact Suite: Improved customer experience, and increased customer loyalty & stickiness Improved service quality and increased revenues Faster time to market for existing and new products/services Targeted offers cross-sell and up-sell Increased brand value Reduced operational cost
Exhibit Partner
Founded in 2016, DataSeed Tech is a provider of IT solutions and software development services. We believe that a well-made websites & software – the most needed infrastructure in this decade and next could become a magnificent window for transformation of your business into digital world. We thrive in providing the best custom solution. Be it Enterprise Resource and Process Management, Ecommerce, BI Analytics, DMS, and at our core is Artificial Intelligence and Machine Learning, Big Data and new age medium i.e Augmented and Virtual Reality. We headquarter in India and have representative offices in Australia and Turkey. DataSeed is a true and seamless custom technology partner, with focus on taking your business accelerate and move on to next level.