CX Series Summit & Awards

Speakers

Everything you need to know about our events.

3

Dharmender Narang

Chief Customer Experience Officer
IIFL (India Infoline Group)

6

Sandeep Bhosle

Chief Digital Officer - Business Development JM Financial Asset Management Ltd

20

Manish Chandegara

Chief Information Officer
Simpolo Ceramics

21

Amit Mujawar

Solution Architect
Dataverse

22

Delnaaz Irani

Associate Director - Customer Experience - Emerging Markets
GSK

24

Samudra Gupta

CTO and Co-founder
NUMR INC

7

Anish Chowdhary

Chief Business Officer and Head, Digital Business
Yes Bank

8

Vaibhav Rao

Asia Regional Director Patient and Healthcare Experience Lead (CX)
Pfizer

9

Jay Parekh

Director Customer Experience
Agilus Diagnostics

26

Anupa Notani Naik

Head - Wellness
Aditya Birla Wellness

san

Govindaraj Avasarala

Head CXX (Customer Experience Excellence), Vi Vodafone Idea Limited

12

Suraj Shetty

Head Of Customer Experience, Learning & Development
Kissht

13

Nikhil Asopa

Head Of Customer Service Tata Digital

18

Nilesh Borgharkar

Sr. VP Customer Support & Service.
People Interactive

15

Jyoti Arora

Head Of Customer Experience
Borosil

23

Rakesh Gupta

Head- Customer Services and Customer
Experience Cx
Anchor by Panasonic

27

Aalok R Pradhan

Head - Contact Centre Ops, CX, COE - Digital & AI
TVS Motor Company

25

Gaurav Sharma

Vice President and Head- Branch Operations
Bajaj Allianz General Insurance

17

Akash Valia

Senior Vice President
API Holdings

28

Sachin Chhabra

VP - Customer Excellence & Operations
ZebPay

Jury Speaker
19

Kevin Miller

Chief Marketing Officer
The Fresh Market