CX Series Summit & Awards

Speakers

Everything you need to know about our events.

1

Dr. Shashank Sinha

CEO, Drools

2

Reena Evans

Senior Director - CX Operations, Acko

3

Maharajan Chidambaram

Director (CX Design & Strategy), Flipkart

4

Poonam Bhat

EVP and Head - Marketing and Communications, Aon India

5

Poonam Bhat

EVP Digital, Vodafone Idea Ltd.

6

Prashant Sharma

VP - CX, Risk and Payments Gameskraft

7

Deepika Kaushal

Deputy VP, Piramal Capital & Housing Finance

8

Ankit Mathur

VP - Operations, Technology & Innovation, Food Business ITC Limited

9

Sudeep Bansal

VP of Growth, WOW Skin Science

10

Cauvery Uthappa

Associate Director - Marketing, Communications & Public Affairs Adecco

11

Mousumi Mohanty

Category Growth & Marketing Director - Fashion & Grocery, Tata Digital

12

Manish Kumar Purwar

Sr. Director - Technical Product Manager, Customer Experience, GE Healthcare

13

Tuhin Chakraborty

Design Strategist; Customer Experience, Product & Design Service Line, Thoughtworks

14

Sachin Jaiswal

Director of Product Management, Customer Service, Swiggy

15

Sumon Chandra

Chief Growth Officer, Loco

16

Santosh Kevlani

Head of Monetization, Customer Experience, Contact Center, Payment Partnerships & Alliances, Myntra

17

Vikrant Saini

Head - Customer Engineering, Razorpay

18

Kedar Ravangave

Head Brand & Category Marketing, Amazon India (Amazon, Prime, Pay, Fashion, Fresh & Amazon Specials), Amazon

19

Vijay Vittal

Chief Product Officer, Locobuzz

20

Suhita Habeeb

Product Strategist, Customer Experience, Product & Design Service Line, Thoughtworks

21

Vishal Agarwal

Co-Founder and CEO, Locobuzz

22

Sachin Sapre

Product Strategist; Customer Experience, Product & Design Service Line, Thoughtworks

23

Bhanu Singh

COO, DoE, Tubelight Communications Limited

24

Varadharajan Ragunathan

Head - Monetization & Customer Engagement, bigbasket.com

25

Ashwin Guptha

Customer Service Transformation Head, PWC India

26

Nishant Nayyar

Head Of Digital Marketing, Narayana Health